Today we are going to present you another project that we have successfully developed with the technology Microsoft Power BIin Interflora Spain.
Introduction Interflora (Fleurop Group)
Who hasn't ever sent flowers with Interflora? It is the leading brand in Spain in online flower and plant home delivery. It belongs to the Fleurop GroupInterflora is present in 150 countries on five continents and provides a service to more than 50,000 associated florists, more than 1,700 in Spain. Interflora delivers the order to the most suitable florist, always close to the place of delivery, and it is the florist who prepares the bouquet and delivers it to the end customer. Approximately 30 million bouquets a year are delivered worldwide. Their commitment to the customer is the key to their success: always delivering flowers fresh and on time.
INTERFLORA has always been at the forefront of technology, which has made it a leader in its sector. Interflora was born in 1890, with the popularisation of the telegraph. The reason for the birth of this company was technology. Then came the telephone and later the Internet and e-commerce. Today it handles more than 400,000 orders a year and more than 80% of its business comes from the Internet.
The problem identified: Need for a business intelligence tool
Those responsible for Interflora Spain They have always argued that digital transformation is not an option, but is essential to maintain their position as market leaders. That is why, years ago, they were pioneers in implementing a business intelligence tool to analyse their business data and make the best decisions.
Until 2018, Interflora did not have any business intelligence or business intelligence tools in place. business Intelligence connected to its Microsoft Dynamics AX ERP. Almost all data management and analysis was carried out using Excel spreadsheets, manually, with the potential for errors and the time cost that this entailed. Reporting to management required continuous time-consuming data collection and reporting. It was necessary to implement a BI system and automate the generation of reports to free Interflora staff from this work.
The Solution: Deploying Microsoft Power BI
After a process of technological consultancyIn order to implement the business intelligence tool, the decision was taken to Microsoft Power BI, to manage and analyse all the information in real time. A advanced dashboard with all the relevant KPIs and scheduled the automatic report generation and the daily distribution to Interflora managers by email. Lastly, training was provided to the staff of Interflorafor the management of the tool.
Benefits gained by implementing Microsoft Power BI
Thanks to the implementation of the Microsoft Power BI business intelligence tool, Interflora Spain has been able to have a global and real-time view of all relevant business information. Now they receive automatic reports every day via email, with a complete dashboard with the most relevant information for decision making. They have managed to dispense with the basic tools they used before for the analysis of their databases and the preparation of reports, which caused them a great loss of time and an increase in personnel costs, due to the time they had to invest in preparing the reports.
Gustavo Fernández-BaÍllo, Director of Information Systems, Interflora Spainhas expressed his satisfaction with the project developed at Interflora and the follow-up and work carried out by Next-Step Consultores, over the years:
"Our experience with Next-Step Consultores has been and continues to be very satisfactory. In addition to their expertise in the technology and BI tools used, I would like to value the ease with which they have understood our business and their continuous value contribution. Instead of responding exclusively to what is asked of them, they always try to go one step further and try to provide that additional value, an aspect that is a differential for us".
Next-Step Consultants are Microsoft partners and Power BI experts.
Next-Step Consultores, we are a Microsoft partner and experts in the development of business intelligence projects with the technology Power BI. Our goal is always customer satisfaction, which leads us to become their technological partner.
Microsoft Power BI has been a leader in data analysis and business intelligence tools for twelve consecutive years, according to the annual report by the prestigious technology consultancy Gartner: View BI 2020 Tools Comparisons
If you need advice on how to successfully implement Power BI technology in your company, contact us:
https://next-step.es/contacto